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Every device is inspected by us in Germany and assigned a condition grade.
PremiumExcellentVery goodGoodFair
Refurbished
Used
The grade describes the appearance – technically, refurbished devices are fully inspected.
Illustration – edited afterwards
Refurbished
Premium
No visible signs of use
Display without scratches
Battery at least 90 %
12-month warranty*
Illustration – edited afterwards
Refurbished
Excellent
Almost flawless
At most micro traces
Display without visible scratches
Battery at least 80 %
12-month warranty*
Illustration – edited afterwards
Refurbished
Very good
Light signs of use
Small scratches possible, well-kept
Display without visible scratches
Battery at least 80 %
12-month warranty*
Illustration – edited afterwards
Refurbished
Good
Visible signs of use
E.g. scratches, overall decent
Display: image flawless
Battery at least 80 %
12-month warranty*
Illustration – edited afterwards
Used
Fair
Stronger signs of use or a named defect
Defect stated on the item
Battery may be below 80 %
Legal guarantee
Grade images are illustrations: the same device, with the signs of use for each grade added afterwards for illustration, and removed afterwards for Premium. The actual condition varies from device to device – the condition report and photos on the respective product page are decisive.
12-month warranty on refurbished*
1-month right of withdrawal Cancellation instructions
Shipping from Germany
